Certified Big Data Analytics training by ex-IITians

REFUND POLICY

Thank you for buying our courses. We want to make sure that our users have a rewarding experience while they are discovering information, assessing, and purchasing our training courses, whether it may be for online or classroom training courses.

As with any online purchase experience, the below are the terms and conditions that govern the Refund Policy. When you buy a training course on the Kshare Academy website you agree to our Privacy Policy, Terms of Use and the points below.

Cancellation & Refunds: Classroom Training/Instructor led online training

Kshare Academy Solutions, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrolments, instructor illness or force-majeure events (like floods, earthquakes, political instability, etc.)

o In case Kshare Academy Solutions cancels an event, 100% refund will be paid to the delegate.

o If a cancellation is done by a delegate 10 days or more, prior to the event, 20% of total paid fee will be deducted and the remaining amount will be refunded back to the delegate.

o If a cancellation is done by a delegate 10 days or less, prior to the event, no refunds will be made.

Cancellation & Refunds: Online Training

o If the cancellation is done by the delegate within 48 hours of subscribing, 20% of total paid fee will be deducted as administration fee.

o If the cancellation is done by the delegate after 48 hours of subscribing no refund will be made.

o No refund will be made to the delegate after 48 hours of subscribing to the course.

Refunds: Duplicate payment

Refund of the duplicate payment made by the delegate will be processed via same source (original method of payment) within 5 to 7 working days after intimation by the customer.

Note: All refunds will be processed within 30 days of receipt of the refund request.

RESCHEDULING POLICY

In case Kshare Academy reschedules the training event, the options available to the delegate are:

  • No refund will be made, if the rescheduled dates do not fit into the delegate's schedule.
  • The delegate would have the privilege of rescheduling and attending a class in future at his/her convenience, at any location, on any date of scheduled training.
  • The delegate, if wishes to, can send his/her replacement. However, this should be intimated to Kshare Academy solutions at least 3 days ahead of the event date.Whereas, if for some unforeseen reasons, a delegate wishes to reschedule his/her registration to a future date, a rescheduling fee is charged as mentioned below:
    • If the request of rescheduling is received ahead of 7days or more, 10% of registration fee will be charged.
    • Please note that rescheduling will be subject to availability of seats.
    • If the request of rescheduling is received within 7 days or less, no rescheduling will be allowed to the delegate. However the delegate can send a replacement instead.